Protecting your personal details
Last updated: 25th September 2014
Please read carefully
We are extremely concerned to protect your privacy and confidentiality. We understand that all users of our site are quite rightly concerned to know that their data will not be used for any purpose unintended by them, and will not fall into the hands of a third party. Our policy is both specific and strict. If you think our policy falls short of your expectations or that we are failing to abide by our policy, do please tell us.
Information may be unlawfully available to hackers and snoopers. We take no responsibility for this. The risk is no different from a similar risk in a bricks and mortar establishment. Except as set out below, we do not share, or sell, or disclose to a third party, any personally identifiable information collected at this site. If this policy should change in the future (most unlikely), then we shall provide notification in advance, and the opportunity for all users to indicate whether or not they would prefer that we do not provide the information to third parties as proposed.
Basic identification and contact information, such as your name and contact details.
This information is used:
Your domain name and IP address are recognised by our servers and the pages that you visit are recorded. This information is used:
Cookies collect anonymous information about how visitors use our site, which is then used to help improve the site. The information collected includes the number of site visitors, where visitors come to the site from and the pages they visited.
In order to serve our website in the most appropriate format for the device are using we check the width your browser is running at. We store the width in a cookie called resolution. The only information stored in the cookie is the number of pixels that make up the width of your browser eg. 1024. The cookie is set to expire when your session ends or close your browser and nothing that can track or identify you personally is stored.
We use Google Analytics, which uses cookies, to help analyse how visitors use our website. Cookies set are:
_utma - Typical content: randomly generated number, expires: 2 years
_utmb - Typical content: randomly generated number, expires: 30 minutes
_utmz - Typical content: randomly generated number and information about how the page was reached (eg directly or via a link, organic search or paid search), expires: 6 months
_utmc - depreciated.
Information volunteered by you for a particular purpose, for example a personal profile, survey, job application form, or contest. This information will be used exclusively for the purpose for which you have provided it. Information is disclosed to third parties only where the third party concerned qualifies in whatever way the web site page requires. We will make absolutely clear on the face of the page, any intention to publicise the name of a winner.
We are subject to the law like everyone else. We may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order.
At any time you may review or update the personally identifiable information that we hold about you, by contacting us at the address below. To better safeguard your information, we will also take reasonable steps to verify your identity before granting access or making corrections to your information.
This confidentiality policy has been compiled so as to comply with current UK, US and EU legislation, so far as we are aware. If you have any question regarding the confidentiality policy, please contact us at:
Hoist & Access Services Ltd.
2 Dalsholm Avenue
Dalsholm Industrial Estate
Glasgow G20 0TS
Tel: 0141 945 0101
Email: info@hoistandaccess.com